2. Why we collect your data
We only collect personal data that is submitted with a user’s consent through one of our online forms.
We do not collect sensitive data such as information on health, race, sexual orientation, religion or political beliefs. The information we collect will be limited to that required for the function that we collect the data for and that helps us to serve you as a user.
We also collect anonymised data on your navigation and interactions on out site for the purposes of tracking usage and performance information about our website. This data is used by use to improve our website, and it does not identify you as an individual.
3. How we collect your data
3.1 Cookies and analytics
Our website makes use of Google Analytics to track and monitor how visitors use our site. As a user navigates between web pages, Google Analytics records information about the page a user has seen, for example the URL of the page. We have enabled IP anonymisation and have disabled User ID tracking, to ensure no personally identifiable data is included in these cookies.
Most internet browsers will give you the option of disabling all cookies but this can have a negative impact on your browsing experience. It will also limit our ability to track user behaviour and make future improvements to our site.
Please refer to support pages for your particular browser for more details. To opt out of Google Analytics, you may use this tool provided by Google.
Our enquiry form collects your email address, name and phone number, as well as your IP address and is sent to a member of our sales team. We will follow up your enquiry with a call or email direct from ourselves or an associated sales team such as X1 Developments. We also track UTM data if you have been brought to the site via a referral link with these codes set. You can see these in the URL of the page when landing on our site.
4. How we use your data
We do not share your personal data with any other third parties except our Sales partner X1 Developments, where stated.
For newsletter subscriptions, your email address will be added to our Create and Send mailing list and will be used for this purpose only. Enquiries are passed on to a member of our Sales Team (Agent-Name) to follow up and contact you at a later date. We also use any existing UTM data to track the performance of referral links and ad campaigns.
5. Who is responsible for your personal data
Personal data input into an enquiry form is controlled and managed by X1 Developments.
6. Your data rights
6.1 Right to access
You may contact us at any time to request a copy of the personal data we have on record. This should be done by emailing us at firstname.lastname@example.org. There is no charge for this service.
6.2 Right to update
You may contact us to update the personal information we hold if it is no longer correct by emailing email@example.com.
6.3 Right to data portability and access
You may request a copy of any personal data we store so that you may confirm its accuracy or reuse the data for your own purposes, as well as to enquire how your data is being processed. Please contact us at firstname.lastname@example.org to make your request.
6.4 Right to opt-out or restrict processing
All direct marketing communications will be done through email, and will only be sent to those user who have given their consent for us to do so. All email newsletters will contain an unsubscribe link, which you may use to opt-out of any further marketing communications.
You may also request that we restrict processing of your data. This means we are able to continue to store your data, but can no longer make use of it. You may make this request verbally or by emailing us at email@example.com.
6.5 Right to erasure
You have the right to request we delete all personal data from our systems at any time. In some circumstances, outlined by the GDPR we can refuse this request. In all other cases we will ensure your data is removed within one month. You may make this request verbally or by emailing us at firstname.lastname@example.org.
6.6 Right to be informed
If there is ever a security breach of our data storage systems, we will inform all users of the level of risk that their personal data has been obtained.